Shipping Policy — HomeyItems

Last Updated: September 2026

At HomeyItems, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

During sales, promotions, or high-demand periods, processing may take a little longer.

2. Delivery Time

Once your order has been shipped, delivery typically takes 3–7 business days, depending on your location and courier service.

Delivery times are estimates and may vary because of weather, holidays, remote locations, courier delays, or other circumstances outside our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

Any available free-shipping offer will be clearly mentioned on our website or at checkout.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation and tracking details through the contact information provided during checkout.

Tracking information may take some time to update after the package is handed over to the courier.

5. Incorrect Address

Please carefully check your shipping details before placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for re-delivery where applicable.

6. Delayed or Lost Orders

If your order is delayed beyond the estimated delivery period, please contact us with your order number.

We will work with the relevant courier partner to investigate the shipment and provide an appropriate resolution.

7. Damaged Packages

If your package arrives visibly damaged, please take photos/videos of the package before opening it and contact us as soon as possible.

This helps us investigate the issue with the courier and process your request efficiently.

HomeyItems — Simple shopping, delivered to your door.