Return & Refund Policy

Last Updated: September 2026

At HomeyItems, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or different from what you ordered, we're here to help.

Returns

You may request a return within 7 days of delivery if:

• The product is damaged or defective.
• You received the wrong product.
• The product is missing parts or accessories.
• The product is significantly different from its description.

The product must be unused, undamaged, and returned with its original packaging and accessories, where applicable.

How to Request a Return

Contact us at [your email] within 7 days of receiving your order.

Please provide:

• Order number
• Reason for return
• Clear photos/videos of the product
• Photos of the packaging, if the product arrived damaged

Our team will review your request and provide the next steps.

Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Non-Returnable Items

Returns may not be accepted for products that are:

• Used or damaged after delivery
• Missing original packaging or accessories
• Returned after the applicable return period
• Damaged due to misuse or improper handling

Damaged or Wrong Product

If you receive a damaged or incorrect product, please contact us as soon as possible with photos/videos. We will review the issue and arrange an appropriate resolution where applicable.

Contact Us

For return or refund questions:

Email: HomeyItems.com
Store: HomeyItems

We’re here to make your shopping experience simple, transparent, and hassle-free.